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By direct to Norton I mean do not use any link or address in the online notification. If you have Norton, use the address you already have and the user name and code to access your account there. Then ask customer service about that online request to see if it is legit and
In Response To: Do not reply to a notification online. That is a favorite way to get you to respond with your info. Go to the Norton address direct. If you do not have Norton, they are almost certainly someone trying to get into your system by getting you to respond and pay money. *NM* ()

if you do not have Norton, or if you do and they say the online request is bogus follow the real Norton instructions or delete they phony one. If you see one like that (Norton or any other brand) in a pop up, close it without responding and run your own security software scan to see if they infected you, There are probably better ways to deal with scammers but they are experts and it is best to just not bite on their bait or let your real security folks deal with it. If not infected, I would be sure I had deleted the fake, then shut down or do a restart anyway.

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