was delivered to. Just that it was delivered. They had done their job! I filled out all the paperwork, spoke to several people, received several emails over the next few months, and then one day received an email saying they never found the phone. Case closed. Wonderful customer service. Oh, and by the way, the seller (eBay) had insured the package. After all this , and filing claims with eBay, I did finally get my money back. But the P.O. would take no responsibility.