Stellantis let some very non-Chrysler people handle the switchboard while the leadership went on holiday.

Of the many sins, they got very aggressive with Jeep pricing and content in the face of a cooling market as an 'easy' profit boost to cover a multitude of other sins.

These actions led the national Dealer Advisory Council to issue public statements rebuking Stellantis content and pricing practices... and heads rolled.

Seems like they listened and are coming around now, but whenever a brand slips like that.